Product Quality Guarantee

Royalty Chandeliers (The Seller or we) guarantee that all of our products hereof are made of the best materials with first class workmanship, brand new and unused, and comply in all respects with the quality and specification stipulated herein. All of our products are sorted directly from the manufacturers and as authorized and approved dealers, we stand firmly behind the authenticity and quality of all the products we carry, display and or sell. All product descriptions, photographs, and all associated product information come directly from our partnering manufacturers, in case of any questions with regards to product quality or description refer all inquiries to cs@royaltychandeliers.com. 

Additionally, we insure all our shipments so in the process of any damages in the course of transportation to the buyer, please refer to our policy on shipment damages; If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@royaltychandeliers.com and we will process an insurance claim on your behalf. 

Lastly, since we sort our products from different manufacturers, they all have different warranties for different products. In the event where buyer has any questions, inquiries or concerns about product warranty, contact us at cs@royaltychandeliers.com.